We often hear that consumers are laser-focused on price, but it turns out that is only part of the story. According to a recent UserTesting survey of 4,000 consumers across the U.S., Australia, and the U.K., more than two-thirds are willing to pay an average of 25% more for their favourite brands. Yes, you read that right, …
Canva’s Subscription Renewal Strategy is a Masterclass in Customer Retention
Customer retention is as important as, if not MORE important than, customer acquisition. Canva's subscription renewal strategy is a masterclass in retention that every SaaS company should take note of. See what they do and why it works.

